Shipping Policy

Last updated: 7 July 2026

Order Processing

Orders are processed within 1–3 business days.

During busy periods, processing times may be slightly longer.

Delivery Times

Estimated delivery times vary depending on your destination.

• United States: 5–12 business days

• Canada: 6–14 business days

• Europe: 6–15 business days

• Australia & New Zealand: 7–16 business days

• Rest of the World: 7–20 business days

These delivery estimates are not guaranteed and may be affected by customs clearance, carrier delays or unforeseen circumstances.

Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

Customs & Import Duties

International customers are responsible for any customs duties, import taxes or local fees charged by their country's authorities.

Incorrect Address

Please ensure your shipping address is correct before placing your order. ARVELLI cannot be held responsible for delays or losses resulting from incorrect addresses supplied by customers.

Lost Parcels

If your parcel appears to be lost, please contact us at contact@arvelli.online and we will work with the carrier to investigate.